How we handle information.

Privacy Policy for Keen Analytix Inc.

Keen Analytix Inc. operates the website located at https://keenanalytix.com. One of our priorities is to handle visitor and contact information responsibly, transparently, and only for legitimate business purposes.

This Privacy Policy explains the types of information we may collect, how we use that information, and the choices available to visitors who interact with our website.

This policy applies to information collected through our website and online contact forms. It does not apply to information collected offline, through client engagements, through contractual project work, or through channels other than this website.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use the website or submit information through our forms.

Information we collect

The personal information you are asked to provide, and the reason for collecting it, will be made clear at the point where we request it.

If you contact us through the website, email, phone, or another direct channel, we may receive information such as:

• Your name.
• Your company name.
• Your email address.
• Your phone number.
• The content of your message.
• Any attachments or additional information you choose to provide.

We may also collect limited technical information automatically when you visit the website, including your IP address, browser type, device information, referring pages, pages visited, date and time stamps, and general usage activity.

How we use your information

We use information collected through the website for business, operational, communication, security, and improvement purposes, including to:

• Provide, operate, and maintain the website.
• Respond to inquiries submitted through contact forms, email, or phone.
• Understand how visitors use the website.
• Improve website content, performance, usability, and security.
• Communicate with you about services, business inquiries, or requested information.
• Protect the website from spam, fraud, abuse, and unauthorized activity.
• Comply with applicable legal, regulatory, or business obligations.

We do not use website contact information to make automated decisions with legal or similarly significant effects.

Log files

Like many websites, Keen Analytix uses standard log files. These files may record visitors when they access the website. The information collected may include IP addresses, browser type, Internet Service Provider, date and time stamps, referring and exit pages, and the number of clicks.

This information is used to analyze trends, administer the website, improve performance, diagnose technical issues, and understand general visitor activity. This information is not intended to personally identify individual visitors.

Cookies and similar technologies

Keen Analytix may use cookies or similar technologies to improve the website experience, understand site activity, support security features, and remember visitor preferences where applicable.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect how certain parts of the website function.

Website analytics and third-party services

We may use third-party tools and services to help operate, secure, analyze, or improve the website. These providers may process limited technical information, such as IP address, browser details, device information, usage data, or security signals, depending on how the service is configured.

Third-party services are governed by their own privacy policies and terms. Keen Analytix does not control how third-party providers independently process information under their own policies.

reCAPTCHA

This website may use reCAPTCHA Enterprise or related Google services to help protect forms and website features from spam, abuse, and automated activity.

Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service:

• Google Privacy Policy
• Google Terms of Service

How we share information

We do not sell personal information submitted through our website contact forms.

We may share information only when necessary to operate our website, respond to your inquiry, support business operations, protect against fraud or abuse, comply with legal obligations, or work with trusted service providers that help us run the website and related systems.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving our website, resolving disputes, and complying with legal or contractual obligations.

Data security

We take reasonable administrative, technical, and organizational measures to protect information submitted through the website. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your privacy choices

Depending on your location and applicable law, you may have rights regarding your personal information. These may include the right to request access, correction, deletion, restriction, portability, or objection to certain processing activities.

To make a privacy-related request, contact us at of****@**********ix.com. We may need to verify your identity before responding to certain requests.

CCPA privacy rights

If you are a California resident and the California Consumer Privacy Act applies to your interaction with us, you may have the right to:

• Request disclosure of the categories and specific pieces of personal information collected about you.
• Request deletion of personal information collected from you, subject to applicable exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit certain uses of sensitive personal information, where applicable.
• Not be discriminated against for exercising applicable privacy rights.

Keen Analytix does not sell personal information submitted through its website contact forms. If you would like to exercise applicable California privacy rights, please contact us at of****@**********ix.com.

GDPR data protection rights

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction where GDPR-style rights apply, you may have the following rights under applicable law:

• The right to access personal data we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of personal data under certain conditions.
• The right to request restriction of processing under certain conditions.
• The right to object to processing under certain conditions.
• The right to request data portability under certain conditions.
• The right to withdraw consent where processing is based on consent.

To exercise applicable rights, contact us at of****@**********ix.com. We will respond to valid requests in accordance with applicable law.

Children’s privacy

Keen Analytix does not knowingly collect personally identifiable information from children under the age of 13. If you believe a child has provided personal information through our website, please contact us immediately. We will take reasonable steps to remove that information from our records.

Links to other websites

Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements, or third-party services. Updates will be posted on this page with a revised “Last updated” date.

Contact us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact us at: